Contact Us

Need to reach us? We aim to answer all enquiries as quickly as we can, usually within just a few hours!

Our team are available Monday to Friday from 9am until 5pm. Any queries received at weekends or on bank holidays will be responded to on the next working day. 

Email Us

Please use the form below to get in touch with a member of our team. Alternatively, you can also email us directly at

Call us:

You can reach us by phone on (+44) 03333 056 888

Write to us:

You can mail us at our registered office address below:

SawaSawa Online Limited
20-22 Wenlock Road
United Kingdom
N1 7GU


Are you a customer who needs help?

If you're wondering about an order, our products, or our website, shoot us an email at or check out our Frequently Asked Questions - the answer might be there already!

Looking to return an item?

If you're looking to return an item, please email us at with your order number letting us know the item(s) you'd like to return and why to get started.

Become a supplier

If you're interested in becoming one of our suppliers we'd love to hear from you. Please email us at

Opening Hours

Our website is open to accept orders 24 hours per day, 365 days per year.

Monday 00:00 - 23:59
Tuesday 00:00 - 23:59
Wednesday 00:00 - 23:59
Thursday 00:00 - 23:59
Friday 00:00 - 23:59
Saturday 00:00 - 23:59
Sunday 00:00 - 23:59